FAQ

We provide you with a complete list of questions and answers.

SaveTheDate.eu is a SaaS (Software as a Service) platform specialized in creating and managing digital invitations. We provide a wide range of functionalities that allow users to select and customize digital invitation templates, add and manage event dates, manage the guest list, and send digital invitations using secure communication protocols.

To create a digital invitation, users must register and use the platform's creation interface. Here, they will have access to functionalities such as selecting customizable templates, uploading images and texts, managing event metadata, and generating HTML code or distribution links.

SaveTheDate.eu's basic service is offered for free, but for advanced features, such as full design customization and access to detailed statistics, users can choose to upgrade to a premium subscription, which incurs additional costs.

The platform is designed to be adaptable for a variety of events, including weddings, private parties, business events, seminars, conferences, and more. Users can customize the templates to fit the specific needs of each event.

Customizing a digital invitation involves manipulating aspects such as format, fonts, colors, images, and text. Users can access advanced editing options to add custom HTML and CSS for total control over the design.

Yes, SaveTheDate.eu allows users to upload personal images and integrate them into the design of their digital invitations. This is done through a file upload system that complies with security regulations and can automatically resize images.

The platform offers flexible delivery functionality, including email delivery, custom link generation, and social media integration. Users can choose the distribution methods that best suit their needs.

To create a digital invitation, users must provide the following basic information:

- Event date and time.
- Event name or title.
- Event location or address.
- Event host or organizer names.
- Contact details for RSVPs or event-related questions.

The SaveTheDate.eu platform offers a complete control panel for event and guest list management. Users can access a dashboard that provides real-time information about acceptances, rejections, and other responses from guests. This control panel offers graphical visualizations and detailed reports to effectively track event attendance.

Users can update their guest list at any time by accessing the event dashboard on the platform. Here, they can add new guests or edit the details of existing guests. Changes can be saved and updated in real time, and invitations can be resent to reflect the new information.

Yes, SaveTheDate.eu offers the option to schedule digital invitations to be sent for a specific date and time in the future. This allows organizers to prepare the invitation in advance and have it automatically sent at the chosen date and time.

The platform accepts various payment methods, including credit/debit cards, online payment services, and other electronic transfer methods. Users can choose their preferred payment method based on the options available in their region.

SaveTheDate.eu offers periodic discounts and promotions, which may be announced on the official website or through notifications to registered users. Users may benefit from these offers depending on the specific terms and conditions of each promotion.

The platform has flexible cancellation and refund policies, which may vary depending on the type of subscription or services selected. Users can refer to the "Terms and Conditions" section or contact the support team for specific details regarding the cancellation and refund policy.

SaveTheDate.eu offers multiple support options, including email support, live chat, and a help center with answers to frequently asked questions. Users can also benefit from specialized technical support for more complex technical issues.

To receive technical support, users must provide contact information, such as name, email address, and sometimes phone number. This data is necessary to help the support team identify and resolve issues effectively.

SaveTheDate.eu implements strict security measures to protect users' personal data, including data encryption, multi-factor authentication, and constant security monitoring. Details of these measures can be found in the dedicated security section of the platform.

Users can customize the design of their digital invitations through a design editor that offers options to change fonts, colors, style, and arrangement of elements. This functionality allows for thorough customization of the invitation design.

All templates available on SaveTheDate.eu are protected by copyright and may not be redistributed or sold without the explicit permission of the platform. Users are entitled to use these templates exclusively for personal events and event organization, but are not entitled to market or distribute them for commercial purposes.